We know you will love our products, but if you find you need to return an item, our goal is to make the return process simple and speedy! You may return any Mej Mej item for a full refund of the price of the item within 30 days of purchase. However, like most stores, we are not able to refund shipping. Please send your items back in the box or mailing tube in which they arrived. Mej Mej will process all refunds within 48 hours of receipt of returned goods by refunding the amount through the payment method you used for the purchase. Shipping will not be reimbursed. * Custom and personalized products can not be returned.