Sometimes a server just needs a reboot. You might want to check back with us later to see if the problem has resolved itself. If not, we would love for you to write and tell us if anything is not working correctly. We always appreciate the feedback. (And of course, we’ll try to fix the problem a.s.a.p.!) Send us an email at customer service or call between 9am and 5pm CST toll-free at 737-280-4097.